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This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.

7 reviews for Making Questions Work: A Guide to How and What to Ask for Facilitators, Consultants, Managers, Coaches, and Educators

  1. Nancy Blazevic
    (7)
    April 16, 2024
    5.0 out of 5 stars Great for leaders or chairs of meeting groups.
    It covers many situations that arise in group meetings such as organizing the introduction and summation of meetings,how to handle certain conflicts. ...More
    It covers many situations that arise in group meetings such as organizing the introduction and summation of meetings,how to handle certain conflicts. Very useful and easily applicable.I have used this as president of the resident council at a senior living center.
    Helpful? 0 0
    Grace Washington
    (7)
    August 30, 2020
    5.0 out of 5 stars Everything you need to remember
    If you’re an experienced Facilitator, or just getting started this book will guide you through everything you need to know (or remember) and why.
    Helpful? 0 0
    Casper
    (7)
    September 28, 2017
    5.0 out of 5 stars Five Stars
    excellent for focus and clarity
    Helpful? 0 0
    HC
    (7)
    August 2, 2015
    5.0 out of 5 stars Five Stars
    A complete book
    Helpful? 0 0
    Mrs AJ Moore
    (7)
    May 26, 2014
    How Interesting
    This is a great book and very thought provoking. This will be used widely by myself and others. Great read.
    Helpful? 0 0
    Douglas Collins
    (7)
    January 2, 2013
    4.0 out of 5 stars a rhyming dictionary for facilitation
    Songwriters have rhyming dictionaries to more readily access the right words for the given verse.Making Questions Work serves a similar, useful purpos...More
    Songwriters have rhyming dictionaries to more readily access the right words for the given verse.

    Making Questions Work serves a similar, useful purpose for people involved in convening groups of people in order to help them reach a shared understanding of the nautre of the problem or opportunity facing the organization or community -- a rhyming dictionary for facilitation.

    Very nice done -- a handy reference for anyone involved in facilitation.
    Helpful? 5 0
    M. Gondek
    (7)
    February 2, 2012
    5.0 out of 5 stars An outstanding reference for facilitators, trainers, and leaders
    As a facilitator and strategy consultant, I'm constantly refining and improving my approach to group decision-making, action planning, and facilitatin...More
    As a facilitator and strategy consultant, I'm constantly refining and improving my approach to group decision-making, action planning, and facilitating difficult situations. After a few months of use, I'm certain that this book will remain on the top of my reference list for a long time to come.

    Strachan opens with a couple of well-written chapters on questioning techniques and facilitation principles. Much of this has been covered elsewhere, but Strachan's synopsis is an excellent reminder while also being easily accessible and well-organized. The book then delves into how to use different types of questions for specific outcomes, with a wealth of real-world examples that would work in any corporate environment. From "follow-up" and "opening a session" to "addressing issues" and "thinking critically," each chapter breaks down the why's and how's of question design before listing samples, tips, real situations that have direct applicability in any number of settings.

    Because every facilitation is different, having a deep arsenal of questions keeps the discussion productive while enabling the facilitator to be responsive, agile, and most of all, effective. Strachan's book does all this capably and comprehensively, without filler or fluff. Highly recommended for anyone interested in improving group dynamics on teams, in meetings, or in formal workshops.
    Helpful? 12 0
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